Service

We build our machines and support them for their whole life. Your local distributor handles installation and service on site; SOUTH backs them with parts, software, currency updates and training.

Parts, software and updates

Spare parts, software and currency updates come from SOUTH. You get them through your distributor or directly from us.

Installation, service contracts and response times are agreed in your market. In Germany we run our own field service with technicians and certified partners; see the Germany service page.

International

Where coins are counted, sorted or packed, we usually have a partner. They know the banks, the CIT firms and the rules of their market. We stay behind them with parts, software, training and a second opinion when a job is hard.

You can also speak to us directly. We join consultations when a project needs it. Direct contact with central banks is welcome.

We train distributors and key accounts that have special requirements: new coin sets, new processes or a team that has to stand on its own.

Send us your machine's serial number and we will connect you with the right partner.

We use your details only to handle your request; see our privacy policy.

Customers we look after

Sparkasse Hegau-Bodensee
Sparkasse Hegau-BodenseeCoin processing without heavy liftingSparkasse Hegau-Bodensee rebuilt its coin processing around ergonomics: EvoSort H9 with containers, SOUTH-Lift coin, SOUTH-Lift roll and a packing table, under a maintenance contract.
Raiffeisenbank Neustadt eG
Raiffeisenbank Neustadt eGFull service for a small bankRaiffeisenbank Neustadt eG in Neustadt (Wied) sorts banknotes with fitness checks on a Kisan K6, sorts coins on an EvoSort H9 and wraps them on a Glory WR-80. SOUTH services all its machines, including its Prema and Glory machines.
Volksbank Darmstadt Mainz eG
Volksbank Darmstadt Mainz eGCoins in the cash centre, notes in the branchesVolksbank Darmstadt Mainz eG has worked with SOUTH since 2021: a SOUTH coin line in the coin cash centre, around 50 Kisan NEWTON3-V and compact Kisan K2 in the branches, all under one maintenance contract.